rant

When it sucks to own a Dell

Dear Dell: Suppose you’re a business traveler on a mid-afternoon flight to a two-day trade show in a large metropolis. In your haste to adhere to the new arbitrary security restriction of the month, you were all over packing the sub three-ounce shaving cream, but forgot your Dell laptop power cord. Worse, you didn’t realize […]

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Dating and Marketing

Here’s an edited excerpt on how a standard dating quiz might be molded into a pre-employment questionnaire for a sales and marketing person. 36. Does living on a sailboat sound like a good idea? Change “on a sailboat” to “in a Hyatt, Hilton or Holiday Inn” and the question is about how much travel you’re

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Razed and Confused

Eight hours on airplanes and four hours in airports left me smelling very rank when I finally got home. What little I did for NNWM was in longhand. If I can decipher my own handwriting, and find a nice, three-hour block of time this weekend, I want to write about organizational hijinks in the area

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If you crash in the Cascades during a blinding snowstorm, hope you’re not on the same plane as (my two team members)

Today, my story characters crashed in a blinding snowstorm in the Cascades and were forced to participate in one of those “prioritize these twelve items to ensure your survival” group bonding simulations. As bad as the (fictitious) crash was, the (real) group dynamics were far worse. Not only did we take four times longer to

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In-Flex plan

After the initial panic wore off, I realized this is just my FSA* provider, and my exposure is limited to $381. Had it been my 401(k), I would be turning green and menacing. My editorial comments appear in red. Dear Valued Client, (Uh, oh.) It is with tremendous regret that we must inform you of

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Address labels

For the last nine years, my insurance agent’s computer has sent me address labels as part of her (slow) drip marketing. For most of those years, the address labels I’ve received have been printed in a format like this: CARSON, JAMES MIDDLENAME, SUFFIX 1 JIM ST SUITE: POTATO JIMTOWN, WA 980061234 There are at least

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Platform support whack-a-mole

When I first started my current position, I noticed our QA team struggling to find hardware obsolete enough to test on Windows 95. Everyone’s busy, and the question hadn’t come up. Part of my job is to ask that question: “does this make sense to support?” I’ve put some thought into it…

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